Appeals and Complaints
The journal has established transparent mechanisms that allow authors to appeal editorial decisions or submit complaints regarding the journal’s policies. This process is designed in accordance with COPE (Committee on Publication Ethics) guidelines and aims to ensure fairness and transparency.
Appeal Against Editorial Decisions
Procedure:
Authors have the right to submit a formal request for reconsideration of an editorial decision (such as rejection). The appeal must meet all journal requirements and be submitted in accordance with the defined procedures.
Appeal Review:
The Editor‑in‑Chief will review the author’s arguments in light of the original reviewers’ reports. The outcome of this process may include:
Limitations:
As a rule, only one appeal request per manuscript is considered, and the decision made at this stage is final. Authors must not resubmit their manuscript elsewhere in the journal until the appeal process has been concluded.
Complaints Regarding Procedures or Research Ethics
Complaints related to non‑editorial matters (such as excessive delays in manuscript processing or concerns about the ethical conduct of staff, authors, or reviewers) fall under this category.
Procedural Complaints:
In cases such as delays in manuscript handling, the Editor‑in‑Chief, in cooperation with the relevant editor or administrative staff, will investigate the matter and provide an appropriate response to the complainant. Based on the findings, necessary actions will be taken to improve processes and procedures.
Ethical Complaints:
Complaints concerning potential research or publication misconduct (such as inappropriate behavior by authors or reviewers) will be examined by the Editor‑in‑Chief or the Section Editor in accordance with COPE guidelines. The complainant will be informed of the progress and outcome of the investigation.
If the complainant remains dissatisfied, they may refer the complaint directly to COPE. The journal makes every effort to ensure that all investigations are conducted objectively, with reasoned judgment, and with due respect for the right of response of all parties involved.